Shipping policy

 

Australia

Free shipping Australia-wide on orders over $100 AUD. Standard delivery takes 3–7 business days. Express shipping available at checkout.

 

International

We proudly ship to over 50 countries worldwide, including the United States, United Kingdom, Canada, and New Zealand. If your country is not listed at checkout, please contact us at hello@fatpuppy.com.au to see if we can accommodate delivery.

Free shipping on orders over $250 AUD, otherwise shipping costs are calculated and displayed at checkout based on the destination. Estimated standard delivery times vary by region. 

 

We are not responsible for delays caused by customs processing, severe weather, or international postal disruptions. If your package is lost in transit, please contact us at hello@fatpuppy.com.au and we will file an investigation with the courier.

Orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges, where applicable, are the responsibility of the customer.